What the heck, Photobook America??

16Feb2012 Filed under: Days Go By Author: Val

FYI: Photobook America’s software for designing a book is PURE CRAP.

Enough said.

GRRRR.

After I use these Groupons, I think I won’t be buying here anymore. Sheesh.

Editing to add:

1. apparently it’s Photobook Worldwide and these buggers are shipping from Malaysia hence the outrageous shipping prices I have to pay.

2. Took me over 24 hours to get the last book to get all the images uploaded, and no, it was not my problem.

3. And now, with the end in sight and the last book ready to go, their site is having MySQL errors and I can’t order. (And this is not the first time I’ve gotten these ridiculous errors in the last few days.)

I’m sooooo over this…

Tags: book, frustration, Groupon, grrr, photobook america

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6 Responses to “What the heck, Photobook America??”

April
February 28th, 2012 at 12.35 am

I’m having the exact same problem as you – getting those damn MySQL error messages when trying to purchase my photobook.

Did you end up figuring out how to fix it? (if so, mind sharing?)
sarah
February 29th, 2012 at 7.36 am

agree. had the same issues. it’s junk
Val
March 2nd, 2012 at 2.50 pm

April, I just kept trying and trying and trying and finally it went through, I think on the 29th. I had to order 5 books, 3 were personal and 2 were business, all on Groupons that expired the 28th. I did come to the conclusion that as long as I could pay via PayPal for my shipping and stuff that my Groupon was accepted and used, even if I didn’t get the book to upload until after the expiration date.
Val
March 2nd, 2012 at 11.54 pm

Wow. Seriously.
Now I have an email that says my last book had corrupted files and they have the audacity to blame it on my virus protection… right… cause the virus protection suddenly said to itself, “hmmm I’ve let 4 books gone through, I’m gonna stop the 5th.”
So now to try and upload… AGAIN.
More Photobook America (Photobook Worldwide) Trouble | spoken for
March 9th, 2012 at 12.26 pm

[...] after all that trouble of actually getting things ordered, I now have to have reprints of TWO of the FIVE books. The [...]
ken
April 12th, 2012 at 8.12 pm

My humble opinion is PhotoBook America has the best quality product and has excellent customer service.
I’ve purchased three of them and am thrilled with each. I’ve
got decent internet, but have never uploaded one also, however it’s really simple & not a problem to send your data on a memory stick. (they return it with your book)
Not for sure but I think high resolution pictures are irrelevant … I’ve sent a three hunderd page book on a two GB stick, I think their software converts it into a lower resolution printer friendly resolution
My one small gripe is Photobook America seems to be based in Canada and if you send your memory stick to New York it will add another week for them to get it to Canada. I wish they would just come out and state the correct address to send it to

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Here I am, in all my geekiness. I'm Valerie and this is where I talk about random things as well as what interests and keeps me occupied: photography, digital scrapbooking, crochet for fun and sale, Origami Owl (see below), or whatever else I feel like! I'm the mother of two, including a preemie who's now a toddler diagnosted with apraxia (of speech), a wife of one, and a second generation homeschooler. Finally, like everyone else in these great United States, I'm on the path of weight loss. Up there? Yeah, that was me after I lost 60 lbs, but the journey continues...