I called to file a claim for our air condition which is covered under our warranty contract with 2-10. Paid $75.00 to the contractor and he stated that the coil was leaking and that he would notify 2-10. 2-10 calls and claims that this was a pre-exsisting condition, when in fact their contract states that there is a 30 day waiting period, and we had fulfilled those thirty days, but they stated that it would not be covered. My husband googled the address to the company that 2-10 dispactched to us and we found oout that this guy works from home, he does not have an actual business with other employees. This company is a ripoff and should be taken to court for their illegal loopholes. then when i tried to call to have our contract voided they stated that it needs to be in writing. So I notified a lawyer who stated that as long as it was in writing, and if they continued to bill us, we could file a lawsuit. I recommend that no one uses this company for anything. They are a rip-off and they will not cover your claim even if you have waited the 30 days. If you have to have a warranty my recommendation is AFC Home Warranty. You will receive your own personal account manager and a direct number. Plus the warranties are cheaper and for a longer period.

10375 E Harvard Ave Suite 100 Denver, Colorado United States of America

1-800-743-4210

www.2-10.com/

Home Warranty Companies