Aim Used Auto Parts, LLC There is no reason to hold on to a customers money for nearly a year and continually lie to them to attempt to hold on to it longer. Tampa Florida!!. Ordered used engine from AIM UAP, LLC late November, 2013. Cancelled 11/27/13 via written email and by phone. No refund and lied to by multiple staff. Purchased a used engine from Aim Used Auto Parts late November, 2018 to be shipped to San Jose, CA. Cancelled the order November 27, 2018 following complaints by written email and phone. Agreed to a restocking fee of 20% ($260) despite engine likely not leaving the racks. AIM Used Auto Parts – Ref #: 1390620 Part(s) Order: 2005 Chevy Aveo Part Description: 4CYL, 1.6L Vehicle: 2005 – Chevy Aveo Total Cost with Shipping: $1,299.99 -$260 restocking fee Total Refund Due: $1039.99 In direct contact with sales representative Joeseph Miller from beginning of transaction to today: Joseph Miller D: 1-866-548-2444 Ext. 302 F: 866-228-9762 Through phone calls nearly every two weeks for the last 9 months have received different stories from, “Check sent out yesterday,” to “Check sent to wrong address,” to “I don’t see a record…” Elevated complaint to the manager, Bryan, who assured me that a check would certainly be sent out by the next day and that he would have a check number and not to pursue complaints through the BBB and small claims court as I had assured Joe I would do if I did not receive satisfaction. Called at the appointed time and Bryan had left the office without a check number for his staff. Was told again that the check had left the office the previous day and that they again would call me on Monday, which they had previously neglected to do despite promising to. Bryan’s contact info: 813-463-0955.Your Desired Resolution:After nine months I am seeking the full $1,299.99 from Aim Used Auto Parts, LLC. There is no reason to hold on to a customers money for nearly a year and continually lie to them to attempt to hold on to it longer.
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