Installation wrong refusing to fix
My Complaint: I purchased a new air conditioner on 4-25-13. They installed it wrong and water was leaking on the cover and ground. Since installing it they have not fixed it. I contacted them 12 times, along with a letter. Air Around the Clock refuses to fix it. When I contacted Air Around the Clock staff they were rude and unprofessional. I have asked for the owner and manager many times but Air Around the Clock staff refuses to take a message. I wrote a letter and asked for the owner and manager to call me they refused to call me. This is a problem that could have been handled easily.
BUYERS BEWARE! INSTALLATION WAS NOT DONE RIGHT, AIR CONDITIONER LEAKING WATER, MY INTAKE TEMPERATURE AND OUT GOING VENT AIR IS NOT RIGHT (TESTED BY FPL). THE YEAR LABOR AND WARRANTY MEAN NOTHING IF YOU CAN NOT GET THEM OUT TO SERVICE IT.
My Demand: Refund