My daughter rented a used textbook from Amazon.com. It arrived with a damaged cover. When she returned the book, it was rejected as “unacceptable”” due to the (already) damaged cover

and I was charged over 68 dollars for the book. The book condition did not change or worsen while she had the book. In fact

she only used the book twice while she had it. Amazon contracts with Apex Media for the actual rental. So

both companies are at fault. There are numerous complaints on Amazon’s discussion forum about these fraudulent practices. The discussion is Beware Textnook Rental Scam. This fraud has to stop!”

Internet USA