Aptive sales man came my Home and gave an offer of $99 per quarter for 4 quarters with no initial fees. I rejected the offer and then i received an email in addition I will get amazon $50 gift card, Then i registered the service and booked an appointment. The Lady came for initial service and I was surprised that she don’t have any information of my contract and she charged me the regular charges which i didn’t signed for. Technically i should not pay any amount. However i am received emails that my amount is due for payment and adding surcharges. Amazing part is when ever i call customer care they said some one from upper management or Billing department will call me but no one called me since 4 months. This annoys me a lot. I just want to close the account with no dues. If i didn’t get any solution then i might have to go to attorney to resolve this issue.
This review (Aptive Environmental Complaint) was originally published at Skeptic Files.
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