I purchased my Aquamaid System in Jacksonville FL. The local office closed several weeks later. I was promised several promo gifts when I purchased the system the local office told me they were on back order and I should have them in 2 weeks. In Sept. I received a letter from the Lakeland office apoligizing for the delay and said I would have them the first week of Oct. Nothing started calling no one ever answeres that phone it it always a massagine it says leave a message we will return your call as soon as possible. I have probably left 100 or more messages. nAlso this system has a filter that is suppose to be cleaned once a year we were told never worry you have a lifetime warranty all you have to do is call we will pick it up service it and return it. Like I have already stated I have made many calls no response. It should be illegall to sell almost $5000 machines finance them and disappear. So customers that put their trust in this company end up making monthly payments on a useless peice of equipment. It is no good without being serviced. Please let me know if their is someone I can contact for help nJenell ****nJacksonville, FloridaU.S.A.

POBox 6278 Lakeland, Florida U.S.A.