We are a Retail Pharmacy. Aquegel called us and offered a product, the lady sent us a Boucher and sample of the product. they also had the product on amazon (but out of stock). A man called back a week later to ask if we received the sample. I ordered and paid for the products.got an order confirmation and they said it would be in the mail and should receive with in a week. its been 2 months and they will not return any calls. and I tried the web site and its non functional. the only way I was able to find and address was the sample product had the manufactured name and state and I goggled the rest.