I took my tv here for an estimate and possible service, but was told by the receptionist that there is a $49 charge. I told her the website says free and she said it does not, so I left. I wrote the company and they claim it is not deceptive to post these testimonials that say estimates are free. These testimonials are on the Testimonial page and on the right side bars on other pages. I say it is deceptive and they should either remove them or post on their website that there is a fee now. .