My Complaint: Bought a TV on-line from them despite all the negative reviews on this company (just google them). Sure enough, they called me later to say that I had purchased a “commercial model” that did not have all the features or warranty of a “residential model”. The “residential model”, of course, would cost far more. I passed up other deals on Cyber Monday to go with this one. Their site says nothing about commercial models being any different, and it is not obvious at all that they are selling anything other than the same model number that everyone else is.


My Demand: Sell the TV at the price quoted.