Complaint: I am so appalled by what I just experienced with this company that I’m (almost) at a loss for words. I have the task of ordering lunch for the staff once a week for my company of about 15 people. Due to my regular delivery place being closed I used CEO Deliveries. I will never…. EVER use them again. It wasn’t until I had finished placing the order that I see the system automatically calculates a 15% tip for the driver based on the total food bill (with tax & delivery). This meant that we were going to have to pay the driver $27 to drop off the food. There is no way to change the dollar amount so I called the company & was told if I don’t like it, go somewhere else. That should have been the tip that things were going to go downhill fast. I have used catering companies all around the city. I’ve never seen a forced driver tip of this amount. Amazing. I should quit my job today and do this for a living. If I have just two drops an hour I’ll be making $50 an hour. I’m obviously in the wrong industry. It was too late to cancel the order and find somewhere else, so I thought fine, I’ll just deal with it. There is a note section for the driver instructions and so forth; so on mine I wrote that I felt the tip was exceptionally high but we had no control over it and that I hoped we’d get service that matched the tip. The food showed up on time. Some guy that looked like a young Sylvester Stallone shows up. He asks me if I’m the person that ordered the food. I say yes. He then proceeds to pull out the order form with the note on it and tells me “I almost refused this order because of this note. When you go to a restaurant do you argue about paying your server the standard 15% gratuity? If you don’t like the fee’s go somewhere else””. I was being berated by a driver right in my office. WTF? He did not just have the nerve to walk into a place of business and talk this way to someone. But oh yes

Tags: Restaurant Delivery Services

Address: he actually did. So I said

Website: checking on the food and catering to the group. That is a BIG difference from a driver that shows up at the restaurant

Phone: “”If I had known that I would have to take crap from a driver I would have canceled the order. I can’t believe you have the nerve to come in here and say these things. I understand if I were to show up in a restaurant with 15 people I’d have to tip at least 15%. But that is because the wait staff is EARNING it. They are coming to the table repeatedly