I placed a single order on cafecup.com after being referred by a friend who thought the product was a good idea (but hadn’t actually purchased anything from the site). According to the website, my order should have cost $10.99 + $6.00 S&H (and I even checked the fine print before placing my order). But once I processed the order, my bill came up to $17.98 + $6.99 with no explanation. I tried to contact customer service but there is no email address or telephoen number listed. Anywhere on the website that indicates contacting customer service simply refers you to the online order tracking which has no ability to ask questions or cancel orders. thankfully this website gave me a phone number (1-866-744-6835) although it is impossible to get through on and regularly hangs up on you. I DO NOT recommend that you purchase anything from this website, it is a rip-off, has falsely advertised prices, has no customer service, and you can get the same product on Amazon.com for cheaper!

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