Same story as the other complaints. OVERNIGHTED two payoffs for business vehicle loans. Was told it would be 20-25 days! Unbelievable in modern times and unethical since they have already taken payment. I informed the “customer service” rep to transfer me their litigation dept so that I could have my business attorneys contact them. We shall see where that goes… I found it despicable that she told me that a dealer could get the release of lien immediately but “that’s just the way we do things” if anyone else is involved.

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