Kept telling me to make a payment

 

My Complaint: I received a letter via US Mail stating that I had an outstanding balance of $365.75 for the magazine subscription Entertainment Weekly and that Collect Pros was handling the debt. I called the number provided to dispute the debt and an Iranian sounding woman kept telling me the debt would be resolved if i payed the debt today at 20% off. I stated several times I was not paying for something I never ordered much less never received, but her response was just that i needed to pay on the debt, just worded differently each time. Finally, she said all disputes have to be done in writing and to go to www.collectpros.com/dispute. I went to the website, entered my reference number and there were no further instructions on where to send the written dispute or other additional information.

 

My Demand: For this debt to be taken off my credit