I purchased dining chairs from this company. Upon receipt, I opened and assembled one of them only to find that the recline was very extreme and made it very uncomfortable for dining. This was not very obvious from their online pictures which do not show the chairs against any other object. When I inquired about returning, they pressed me with a 30% restocking fee (despite the fact that 3 out of the 4 chairs are not even out of the box). I understand that they don’t cover a return shipping fee, but I’m not about to pay 30% for thin air! Terrible customer service. Would not recommend doing business with them.
Furniture & Furnishings