Complaint: I ordered a free trail of encantel eye and face cream @ $5.99 ea. for shipping charges from this website. A box was delivered to me with no Company name or address on it. There was no invoice in the box. When I received my card statement , I was billed $5.99 twice plus $99.01 & $ 98.71. The description on my bill is JDD*XOXXEYECREAM, VA – Phone# 855-7070634 and QQV*VLXYFACESERUM, MI – Phone#855-4270999 The tran date was 11/28/ 2015 Posted date 11/30/15 for face cream tran date 11/28/15 Posted date 12/01/15 for eye cream I spoke to a rep at each number and no one would give me a mailing address for returns ,the face cream rep said there was a return stock fee of $9.95 but he refused to give me a mailing address, he refered me to the web site for my information but no one has answered my calls. I did receive a confirmation# for a membership that I never signed up for The face cream rep (Peaches) became biligerent when she found out that I wanted to return the product and threated to call the attorney generals office because she refused to give me an address for the company and told me that I could not return the product

Tags: Attorney Generals

Address: Internet USA

Website: www.encantel/

Phone: 8774940812