I have already paid $119 dollars for expedited passport services and the company is refusing to answer any of my calls or assist me in purchasing my new passport. I am leaving the country for Europe in May. The website is www.expeditedpassportsandvisas.com. Once I finally reached someone they put me on hold for about 10 min and then said my case worker would call me. No one has called. I try to call back and no one answers. If I do not make this upcoming trip I will lose thousands of dollars needed for my family.