I was using my home computer, and mistakenly visited an unknown web page and then noticed that I was having problems with windows, and could not move within windows. Then a message appeared to call Microsoft support. I called "microsoft support" and they told me I had malware, adware, and spyware, and they recommended me to call flex pc tech support. I called flex pc support and they charged me $200.00 to get rid of all the malware, adware, and spyware. Everything seemed legit to me. Today, I tried to call their 24/7 phone number 866-520-9436, and no one answers the phone. The website does not include a business location.