Paid for a product never received


My Complaint: I order a product from this company on January 4. The only way to pay for their products is through paypal. I have viewed my paypal account and I have a confirmation number of the order. However, I never received a shipping confirmation e-mail nor a status of my order. I sent an e-mail to this company and I have yet to receive a response from them. For it to be such a “successful” company, they don’t even have a phone number for you to reach them.


My Demand: Full refund