Dear Internet community,nRecently, I placed an online purchase with an Internet company called The product arrived defective. I contacted the company by email that they provided. The person’s name is John who responded to my email. He said that he will mail me the missing parts. nAfter waiting for over a month without receiving anything from, I sent him a follow-up email and he said that he will send it priority mail. nAfter waiting for weeks, without receiving anything, I wrote him multiple emails. John never reply to my email. I now have no way to contact the company. Can anyone tell me what other ways I can get in touch with this company? nKevynnSan Jose, CaliforniaU.S.A.

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