Place an order for an expensive Cannon digital camera package on 1-17-09 on line from I received a message from “Sam”” at extension 2051 on 1-20-09

asking me to call back and verify the order. nI returned the call the same day at which time Sam told me the Cannon camera I had ordered came only with a 15minute battery and that for $300 he would throw in a 5 Hour battery. At first I said no thanks

I’ll get a battery elsewhere. Sam then tries to sell me warranty programs

again I said no thank you. nThen he said that for $199 he would throw in the longer life battery and make sure I got the real Cannon lenses in the package versus the “”Plastic Vivitar”” lenses. I said I thought I was getting the Cannon lenses anyway

he said no that they were going to be the Vivatar. So I agreed to the $199.00 extra charge in which I had to sign on line a guarantee of payment. nUpon receipt of the camera the battery model provided was the only one listed in the camera’s user’s and is the standard battery. The lenses were Cannon and were the exact ones listed in the original package bundle