Not shipping purchased items after paid in full. Also no customer service.

 

My Complaint: I ordered an item with this company in December of 2019. The item was not listed as “out of stock”. I also purchased expedited shipping “which was an added option”. It is now February 9th and the company still has not shipped the item. They keep saying it will be 1-2 weeks. There is no easy way to contact anyone with the company. Every messenger or chat sends you to an automated bot. If you look at their Facebook page, their posts are filled with comments pleading for help or for them to please read their messages or ship their items. This website needs to be shut down. They are scamming people.

 

My Demand: I really just want the item i paid for. But, I still strongly beleive this website needs to be shut down.