Unauthorized money deducted form checking account

 

My Complaint: Unauthorized deduction of 29.95 from checking account. Noticed on bank statement in 3-2013, received no bank assistance in recovery, Numerous phone calls to above number have been useless. Continue to give a different return date of the funds, Apparently this amount would have been deducted monthly and they state it is for some po*n site,

 

My Demand: Want money returned, account has been closed. Feel this bank should have been at least somewhat helpful in getting it returned.