Contract option denied

 

My Complaint: I bought into the globequest travel club in july 2011 and the contract included a FREE 7 night stay at the Blue Bay Esmeralda resort in Cancun. Nothing in the contract limits that free stay. When I called today 1/5/15 to book it, I was told it had expired despite the fact that no expiration information or date appears on the contract.

 

My Demand: I want my free stay