I have ordered many types of products from many internet companies and I have never delt with any company as RUDE as HANDSNPAWS.COM in Clifton, NJ aka Sophisticastion Alley Ltd. These people are unreal. nI placed an order for 4 items on 03/23/2006. I kept checking their online status concerning my order and the status continued to say “pending””. I emailed on 04/03/2006 to check on the status and received a two line update…””That just means you have not been charged yet. Remember custom orders take at least 2 weeks.”” I assumed they meant that the blue knit dog sweater was being made

therefore the order was “”custom””. nI finally received a “”click n ship”” message from the USPS that my order was scheduled for shipping on 04/17/2006. there was a tracking number which I monitored. On 04/21/2006

USPS stated that my order had been delivered and signed for by me on 04/20/2006…4 weeks from the day I placed the order. I never received the order or signed for it. nI tried communicating with HANDSNPAWS by email and I was appalled at the rude

flippant responses I received. I sent them proof from the USPS that no signature was taken at delivery. nThen I had to send the email again because they hadn’t read through the entire email where I sent them the PDF file as text so they could read it! nBelow are two UNEDITED responses that were sent to me. NOTE THE RUDE COMMENTS…””forgot you signed..””

“”imposter signed for you..””