EXCUSES – No Results

 

My Complaint: I started this process in Oct 2019. They didn’t get a “viable” sample and had to send a second kit (AFTER I initiated a “what’s happening call in JANUARY). They got my sample and it was Fine — but after a number of weeks I had to sign a new form because they switched LABS?
Then, they had to get a new authorization from my Dr. on meds that were never identified as concerning initially(?) which was supposed to be RUSHED.
Now when I called today (3/6/2020) there is NO ANSWER to the phone?
IS THIS A LEGITIMATE COMPANY AND IF SO, WHERE ARE MY RESULTS???

 

My Demand: IS THIS A LEGITIMATE COMPANY AND IF SO, WHERE ARE MY RESULTS???