Impossible to book after paying for trip

 

My Complaint: My complaint is very similar to others I’ve read online.We booked a 5 night all-inclusive stay at a 5-star resort at location of our choice…Jamaica, Dominican Republic, Cancun, etc.We were told we had a year to book trip.I have tried calling back to confirm availability for our dates of travel. After numerous attempts, I have gotten no where. At times number wouldn’t work, I would get an answering machine with no call back or I was told I didn’t have a reservation even when providing my booking number.I spoke to a lady who was extremely rude & got no where.I too am convinced this is a scam. No legitimate company would be this unprofessional. They take your money and make it impossible to actually book the trip you paid for.

 

My Demand: Money back