Hollywood Video AKA Videouniverse Preview will offer DVDs at a low price and take your money and never send your DVD. Then when you email them about it they will tell you your account is being credited. It is NOT. When you try to contact them again all your emails are automatically kicked back. So when it is written on the report that they are giving refunds it is a lie! The are not refunding money just as sure as they are not sending the DVDs and never intended to. I am recovering from surgery and certainly did not need this stress on top of trying to heal my self just wanted to share an old comedy Drop dead Fred with my 16 year old daughter while I was down and out. It disgusts me there are people out there taking advantage of people out there who are struggling and sick and you thin kyou have the right to take advantage. Karma will come around.

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