Complaint: Hotwired Communications provides notoriously bad internet service to my building in downtown Miami called Vizcayne which has 500 units or so. The Internet has been spotty for several months, I dealt with it, now that it is down entirely for 1 week. Customer service is quite poor, instead of sending out a technician to fix the problem immediately, they are scheduled to come out 5 days later. Saying they will “reactivate”” it remotely

Tags: Internet Service Providers

Address: which did not work either. The contact form for customer support yields no response and no email. The Hotwired technicians can be seen coming to the building a lot due to the many problems experienced by customers. The building needs to get a new ISP

Website: 561-509-5429

Phone: Hotwired makes ATT and Comcast look good.”