I placed an order for contact lenses a month ago. Once the transaction was completed I did receive a confirmation to my email. The only confirmation information that was indicated was a 4 digit order number. No tracking information or phone # in case I had questions. There was however an email address of[email protected] gmail.com. I have left numerous inquiries requesting further information (i.e., tracking number, ETA, etc.) With no response. My credit card was charged but I have yet to see any product.