I placed an order for a chandelier online and I did receive a confirmation email that they received my order and it also had a purchase order number. Soon, I realized that there is a small correction in the shipping address and Itried to call them immediately. Nobody picked up the phone and contacted them via contact us form about the correction. I received an email saying that the correction was noted. That’s it …. I did not receive any further communication from them nor any tracking number. I tried to call the number they gave, 1-877-432-1864, at various times of the day but in vain. There is NO REAL PERSON at the other end ! I soon realized I was cheated. PLEASE DO NOT PURCHASE FROM IMPRESSIVE LIGHTING WEB STORE …. ITS A HOAX.