I believe my last email says it all! I never had a reply or received the ordered goods! nDear Sir or Madam,n nRe: Clear Dragon Fly Belly Bar ZS100 – 24.95, Clear Flower Inverted Belly Bar AD82 – 9.25nI have not received a reply to my emails dated 31st July, 1st August and 3rd August 2012 regarding the undelivered goods which I ordered from you on 26th July 2012. These emails requested date of dispatch and estimated delivery date. I am once again requesting information as the items have not arrived and there has been no acknowledgement of the emails. Please see original email with proof of order and payment.n nI would like a reply as soon as possible so that I know you have received this email. If you do not agree to send the above items or give a full refund, could you please then send me a detailed response saying why?nTo avoid taking court action, I am willing to use Alternative Dispute Resolution to resolve this problem.n nIf I do not receive a satisfactory response from you within 48 hours of the date of this email, I intend to issue proceedings against you in the county court without further notice. This may increase your liability for costs.nI refer you to the Practice Direction on pre-action conduct under the Civil Procedure Rules, and in particular to paragraph 4 which sets out the sanctions the court may impose if you fail to comply with the Practice Direction.n nI look forward to your acknowledgement.n nYours faithfully

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