I placed an order on August 20th and in two weeks of use somehow one of the sides were getting loose all the time and when I was opening my door at work, suddenly it broke and all keys scattered on the ground. When I tried to screw back to the plate, one of the bars that holds the plates doesnu2019t work anymore because itu2019s broken. I told them that I need a replacement parts and a label for me to ship back to them the broken part because It’s defective. I’ve sent them three emails and never received any answers. I paid $76 with all accessories.
300 West Central Road Suite 837 Mount Prospect, Illinois USA