ON OCTOBER 31, 2012 I HAVE PURCHASED IN GOOD FAITH A BRAND NEW SOFA FROM THE LA-Z-BOY FURNITURE GALLERIES ON 9900 SOUTH IH-35 IN AUSTIN TEXAS. THIS SOFA (FROM DAY ONE) IS DEFECTIVE AND MAKES CONTINUOUS LOUD KNOCKING AND METAL SQUEALING NOISE WHEN WE SIT ON IT. THE TECHNICIAN FROM LA-Z-BOY CAME TO MY HOUSE TO INSPECT THE PROBLEM AND CONFIRMED THAT THE SOFAS WOODEN FRAME NEEDS TO BE RE-BUILT AND ALL THE METAL SPRINGS/COILS CHANGED. HE ALSO CONCLUDED THAT THE SOFA WOODEN FRAME NEEDS TO BE CUT & RE-SUPPORTED BY EXTRA WOODEN BEAMS. I CONCLUDE THAT THIS SOFA IS A TOTAL “LEMON”” AND ONCE THEY OPEN IT AND SAW THE FRAME AND SUPPORT IT WITH EXTRE WOODEN BEAMS

IT BECOMES USLESS AND NOT NEW AS I BOUGHT IT AND PAID FOR IT. FURTHERMORE I FILED A CASE WITH THE BETTER BUSINESS BUREAU

BUT THE DEFENDANT IGNORED IT AND REFUSED TO TAKE BACK THIS LEMON SOFA. nI LOOKED UP “”LEBCO INDUSTRIES”” RECORD WITH BBB AND THEY HAD MORE THAN 60 COMPLAINTS OF DIFFERENT NATUREnLebco Industries”

10676 King William Dr, Internet United States of America

(512) 614-3110