I purchased a KJL Crown Set/Bag Ring 8ct tw (#1707-0047 72 8) ring from the Landau jewelry Kiosk counter inside Planet Hollywood in Las Vegas for $265.00. I was told by the sales rep this company designed the highest quality of costume jewelry, the designer even made jewelry for Elizabeth Taylor, Kennedy’s and the Royal Family. I was also informed the ring would not fade and the quality was so good it had a lifetime guarantee. There lies the catch “Lifetime guarantee” does not mean “refund” if the jewelry is not of good quality. Within 1-month time, I had to pay for my own shipping to send the ring back to the headquarters of Landau because it not only changed colors but was turning my finger green. And within a month of receiving the replacement ring, it happened again. Since I felt I was misled on the quality of the jewelry, I asked Lorraine from customer service for a refund. Her response was they can offer a replacement of equal value or a credit for future purchase

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Landau Jewelry