The below is MY experience with This may not be the outcome you have had or you would have if purchasing from them. I think it’s important to state up front they have NOT violated their warranty/refund policy however I BELIEVE their warranty and refund policy is laid out in a way that consumers would rather they a loss then pay outrageous shipping costs. I purchased a 12” king at the end of June. It was great at first, I thought I was in heaven. I have multiple sclerosis and one of my major symptoms is that if there is pressure to any part of my body it causes pain, lots of pain. So finding a good mattress has been a expensive and long process. I bought an off brand memory foam mattress for our camper last year off and except that it’s a little too soft it’s been nothing but wonderful!!! When I r

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