Complaint: Levende charged me more than I signed the credit card slip for after I left the restaurant and will not correct the issue. Manager actually told me to f***-off over the phone when I called to work it out with him. DO NOT GO HERE!! I took my step-sister out for her b-day back in March. The bill came out to $80 for the two of us (dinner, drinks plus tax & tip). My credit card statement came back with $160. When I called the restaurant to correct it, the manager told me that they receive many calls regarding over payment (this might be a hint…) from weekend customers. He suggested that I might have had too much to drink and forgot that I left a generous tip. When I told him that I may have had too much diet coke to drink, but not enough to forget putting down a $100 tip, he kindly hung up on me. I called him back immediately to see if I could work it out one more time (being naive enough to think the line was disconnected)–he told me that it was not a mistake, he would not fix it, and that I should go f** myself and hung up on me again. I have since then taken this to my credit card company–who’s hands are tied until Levende Lounge responds back in writing (thank you Credit Card Bill of Rights). Co Folsom, CaliforniaU.S.A.
Address: 1710 Mission Street San Francisco, California U.S.A.