Will not return calls after being paid

 

My Complaint: Ordered a mailing list that we provided to this company to be updated with email contacts. was very specific about wanting international contacts. Christine promised to deliver 937 international contacts out of our list on a 4 day turnaround. we wired the money, and after 7 days we had to call her and she said the list is not ready. Afterwards we received a list of 40 international emails out of 937 promised, with the option to receive other lists they owned to make up for the difference. We declined and they offered a refund which we agreed. 2 weeks later they do not return phone calls and have not issued a refund. Christine is nowhere to be found. The only way to reach out to them is through the online chat, where they are very professional, but there is no follow through.

 

My Demand: Refund full amount charged