Paid Aklys Defense, LLC in full for a Falcata AR 10 on Oct. 30, 2015. Mr. Joe Meaux, CEO, stated the rifle would be ready for shipment in 4 – 5 days. At the end of November, Joe stated that the rail was on backorder. | Over the past 4 months, the customer service provided by Mr. Meaux has increasing diminished to the point that he no longer responds to voice/text/email messages. On March 8, 2016 I emailed Mr. Meaux requesting full refund yet received no response. | March 14, 2016 – I sent a follow up email to Mr. Meaux requesting the status of my refund, yet still no response. I followed up with a text message and received the same result. No response. Again, on March 16, 2016 I left a voice message on Mr. Meaux’s cell phone but received no response. | March 24, 2016 – 2:33pm – Called Alkys Defense and spoke to Gabriel who stated Mr. Meaux was on a conference call and that the refund would be processed the same day. | March 31, 2016 – Complaint filed with and accepted by the BBB. | April 5, 2016 – Contacted Baton Rouge Police Department’s 3rd District Office to determine how they can assist me to resolve this matter. | Buyer beware!
- Name: Meaux Guns, Home Of Aklys Defense LLC
- Country: United States
- State: Louisiana
- City: Baton Rouge
- Address: 9683 Mammoth Ave
- Phone: 225-246-7872
- Website: www.aklysdefense.com