I tried purchasing a headlight bezel from their website. Everything seemed fine until I submitem order; Their website got stock and went to home screen. I never received confirmation that the order went thru or anything. I checked my email and it did not have any confirmation emails from them. Two weeks passed by and nothing came on the mail and my card didn’t get charged, so I assumed the order didn’t go thru. I needed the part and they still listed it as available so I gave it another try to place my order but I used a different . I got the same results, the order never went through. I never got to a confirmation page, never received a confirmation number, or confirmation e-mail. A few days later I received a call from someone from mecca asking me to confirm my order, | I told him that my order did not go through and I no longer needed the item since I found it somewhere else. He tells me that it was fine and that he was going to cancel my orders and he was going to give me a refund. Neither one of my cards had been charged at that point. A few days later I received a package. I was expecting something else so I accepted it. After opening it I realized that it was the part from mecca that I had canceled. The part was packed unproperly and was broken into pieces. I proceed to check my accounts and I noticed that they charged both my accounts without my authorization. I called them up and after many attempts someone answered the phone. It was the same person who had called me a few days before. He admite that “they” had committed a mistake and I was going to get my money refunded. It happened in november 2015. Now is may 2016 and I am yet to receive my refunds on both cards.
- Name: MECA Truck Chrome & Accessories
- Country: United States
- State: Florida
- City: Medley
- Address: 8115 NW 93 St
- Phone: 305-884-2028
- Website: www.mecatruckchrome.com/