Possible Identity Theft
My Complaint: My email address was used to signup for a metro pcs account. As someone who has been a victim of identity theft in the past, this is a red flag that my name/email is possibly out there plus other information. Metro PCS confirmed my last name was on the account but would not confirm the first name or any other identifying information, they would not shut down the account after I reported the issue, and they would not take my email off of the account even though it showed up as a welcome email and a service payment email. This company would not file a case on my behalf and seemed completely unconcerned that someone who wasn’t me was signing up for services. Stay far far away.
My Demand: Remove my name/email from fraudulent account