No refund and overcharging for Shipping and Handling

 

My Complaint: HORRIBLE HORRIBLE HORRIBLE!! This business needs to shut down. They tried to charge me $47 S&H on a $20 order of COASTERS! There is no way to contact anyone by phone, although they have a phone number. They NEVER return calls. They sent me an order with the wrong personalization and when I emailed to see about returning the item in exchange for one with the CORRECT personalization, I was told that ALL SALES WERE FINAL!! These idiots need to be STOPPED!!

 

My Demand: I would like my money back and for this company to start resolving the complaint related issues