THE MORE COMPLAINTS SENT TO THESE AGENCIES THE BETTER www.ftc.gov/about-ftc www.fraud.org/ www.bbb.org/consumer-complaints/file-a-complaint/get-started GO TO YOUR BANK AND FILE FOR FRAUDULENT AND AUTHORIZED PAYMENT REFUND I too went to murad.com to purchase a 30 day lightening kit as a guest, i did not make a customer profile I was automatically charged.In my first phone call Patrick went to his manager after i threatened to complain to FTC for not wanting to give me a full refund and admitted i didn”t auto enroll. I thought i was done. i went to send the package off and had to pay 10 for shipping and handling. Well, not that $10 is going to break me, but i sure do not work to fill the pockets of filthy greedy corporate pigs by means of unethical business practices. I have gone through and recorded the ordering process. The site i bought from does not give an option for auto enroll. My receipts have no proof of auto enroll either. I called a second time to request a reimbursement of the postage and handling(it”s the principle) Sergio, tried really hard to convince me that I was wrong, while they were giving me numbers and information on a completely different order. At one point he the said i was getting a $128 refund. the honest person that i am i corrected him, I just wanted what i deserved. Sergio then decides hes tired of trying to keep his lies strait and then tells me policy is so strict that i will not get my full refund and i can forget about the postage they are charging me for that(approx $20 lost) WTF?? I DO NOT recommend purchasing from this site. contact the agencies above. FTC IS most aggressive.
This review (Murad Review) was originally published at Skeptic Files.
To read the full review, go to –