Not performing the offer. Not answering the e-mail
My Complaint: I chose their service only because they advertise that an unlock will be performed in 1-6 hours. It’s been 14 hours and I never receive an e-mail from them. I sent multiple e-mail with questions, because I need this phone to be unlocked. So far, not a single answer was given. Tried to call the phone and it’s not a real number.
Also, on the website they advertise their 24/7 support which is not true. The only e-mail I got is paypal receipt. No e-mails from them.
My Demand: Full refund or unlock the phone ASAP