Complaint: When I decided to change my anti virus software from Norton Symantec to another company, I called Norton to stop the automatic renewal of subscription. I was assured that my subscription was canceled. Since then Norton has attempted to charge my credit card three separate times for the subscription I canceled. Only the viligance of my credit card company has prevented the charge from going through. Just wanted others to know that canceling a subscription may not stop the charge renewals.

Tags: Computer Software

Address: Internet USA