We just came back from a visit to London, where we stayed at a residence at 35 Donne Place near the South Kensington train station. Before booking, we asked the OneFineStay booking agent explicitly, “Is it quiet?”” “”Oh

yes”” we were told. While the house was well-appointed and comfortable

OneFineStay failed to disclose the fact that the train tracks were no more than 30 feet away from the house. So

at 5:30 every morning

we would be awakened with the trains rumbling by every 2-3 minutes. After we returned to the US