Where does one start? Can they answer the phone coheritantly? Can they process your concerns in a timely manner? Do they offer value? Do they care about you as a customer? If you have a concern problem or change can they address it in a timely manner? Is there call center in America and asnwered by an american or employing an North American? One word anwer to the above. NO. Brutal service, abusive, useless, third world, monkey like? YES. Should you use Orbitz even if you have FREE $4500 voucher to go anywhere in the world. Yes it will also be as good as your winning email that says you just won 80 MILLION DOLLARS FROM A NIGERIAN BANKER who has one leg and cant walk to the bank

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