Starting may 30th i had conversation on exchanging a faulty piece of jewelry. The owner said there was no problem and would take care of it right away. Fast forward to the middle of july a month and a half with many email conversations in between with many excuses on her side and still nothing. July 14th she sends a very appologetic email saying her team should have taken care of it and she will now handle this personally. That was the last email i recieved from her. She is not respoding to my emails, she still has the necklace i purchased from her and she wont send it back or refund my money. I found out after talking about this to a friend that back in august of 2017 she did somewhat of the same thing to her with a product. This seems to be a common buisness practice of hers. I am now going on month three just wanting the product i paid for back or a refund. At what point is it a crime =when you have taken someone hard earmed money?

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  • Name: Parpala Jewelry
  • Country: United States
  • State: California
  • City: San Diego
  • Address: 861 6th. Ave. Suite 511
  • Phone:
  • Website: parpalajewelry.com