Complaint: LOMBARD store # 843 851 E. ROOSEVELT ROAD (630) 792-1601 Store Hours: Mon-Fri: 8:30-9:00 Sat: 8:00-7:00 Sun: 9:00-6:00 Service Hours: Mon-Fri: 8:00-9:00 Sat: 8:00-7:00 Sun: 9:00-6:00 General Manager – Ken Dieden Service Manager – Joe Lambert Service Advisor – Ike Ahmad Saturday June 16, 2001 We brought our car (1992 Chevy Z34) to Pep Boys (above) for an oil and spark plug change, check the brakes and rotate tires. They (Ike Ahmad?) suggested the $69.99 5/6 Plug Tune-up special. So we said sure and left the vehicle with them. (please note the customer comments area of work order that states “No running Problems/Maint.””) We weren’t kidding

Tags: Auto Repair Service

Address: this car has been mostly dealer maintained and ran beautifully. No problems

Website: 2001 Ike called

Phone: no leaks or spotting. It was just time for 3000 mile service. Ike calls us to let us know that the car needs trans service which includes free oil change $79.99. OK.. do this. (please note the “”Specs”” area that states Auto Trans capacity of 4 qts..) Ike calls again to let us know that the car needs a new timing belt and serpentine belt. OK…. do this too. After looking through old paperwork