Online telemarketing scam


My Complaint: Recently I was scammed by telephone by Prime Tech Help . com, operated by Prime Technologies, LLC. Their technician convincingly showed me by accessing my laptop computer that supposedly I was being hacked by a hacker in Russia that was trying to access my bank account to ” steal ” a certain amount of money. He sold me lon a program, Sonic Wall -NSA, that he would buy for me online and installation of my computers for my life time for a price $3894.00 to be deducted via e-mail from my checking account ! In the process of downloading the program they offered they removed my recently renewed Avast Premier program which I did not Authorized !! I would greatly appreciate if it could be reloaded very much ! Please advise ? Thank you sincerely, A. J. Jasen P.S. I have removed all icons relating to their program on m computer desktop.


My Demand: Refund